Front Office Team Lead

About the role

Moreau Physical Therapy is seeking a dynamic individual to join as a Full Time Front Office Team Lead. This onsite position offers the chance to lead a team that puts customers at the center of everything we do, ensuring excellence in front office operations.

Responsibilities

• Warmly greet patients
• Skillfully manage phone inquiries
• Schedule appointments
• Track attendance
• Collect co-pays and co-insurances
• Fax and scan documents
• Handle other essential clerical duties

Requirements

• Exceptional customer service skills
• Reliable, flexible, courteous, helpful, and friendly
• Self-motivated with a sense of urgency in carrying out all tasks
• Ability to work independently in a fast-paced environment
• Ability to multitask and maintain a high level of organization
• Willingness to take corrective criticism
• Team player mentality
• Strong attention to detail
• Great speaking telephone voice
• Passion for excellence in running daily front office operations

Pay

Competitive pay range of $14.00 - $19.00 per hour, based on experience.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Uniform Allowance