FRONT OFFICE STAFF

About the role

Keystone Health is seeking Front Office Staff to join the team. The Front Office Staff will serve as the first point of contact for patients, providing exceptional customer service while managing front office responsibilities.

Responsibilities

• Greeting patients
• Scheduling appointments
• Verifying insurance coverage
• Updating patient demographics
• Collecting payments
• Answering and directing phone calls
• Checking patients in and out

Qualifications

• High School diploma or GED equivalent required
• Previous medical office experience is preferred
• Bilingual skills are a plus but not required
• Ideal candidate thrives in a fast-paced medical practice, is adaptable to new challenges, and demonstrates strong organizational and communication skills