Front Office Specialist - Regional Float

Responsibilities

• Answer, handle, and screen incoming telephone calls.
• Greet and register patients.
• Filing and preparing patient charts.
• Check-out functions, including reviewing encounter form data, collecting co-payments, scheduling follow-up appointments, and day-end reconciliation duties.

Requirements

• High School Diploma or equivalent.
• Previous front office experience or background in general office work.
• Maintain confidentiality/discretion.
• Be patient, courteous, and tactful.
• Communicate and relate well with office staff, ancillary departments, and the public.
• Follow direction, accept orders, and perform repetitive tasks.
• Computer literate in word processing and email.

Qualifications

• Preferred qualifications include electronic medical records experience and Epic training/knowledge.
• Positions available in all regions of Kettering Health Medical Group (KHMG).
• Must have a valid Ohio driver’s license and a clean driving record.

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health, and our commitment to our patients is to help individuals be their best. Safety is our top priority, and we provide an integrated system of healthcare experts committed to providing exceptional care.