Front Office Specialist - Full Time - Carolina QuickCare Walkertown

About the role

As a Front Office Specialist at Carolina QuickCare's Walkertown location, you will engage directly with patients and ensure an exceptional patient experience by performing a variety of administrative tasks to support patient care delivery.

Responsibilities

• Engage with patients to provide exceptional customer service in a fast-paced environment.
• Oversee patient registration, appointment scheduling, and billing processes.
• Manage patient records and maintain accurate and up-to-date information.
• Handle inquiries from patients regarding insurance coverage, payment options, and other related matters.
• Coordinate with healthcare providers to ensure timely and accurate patient care.
• Perform data entry and report generation using electronic health record systems.
• Assist with marketing efforts and promotional activities as needed.

Requirements

• GREAT PEOPLE SKILLS, a strong desire to serve others, and provide exceptional customer service in a fast-paced environment.
• Strong communication and computer skills.
• Experience working with patient insurance is highly desired.
• Willingness to work flexible schedules, including evenings, weekends, and holidays.
• Strong organizational, time management, and problem-solving skills.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare setting preferred but not required.
• Basic knowledge of medical terminology and healthcare regulations.

Skills

• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office Suite.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Strong attention to detail and accuracy in data entry.

Benefits

• Competitive wages with annual bonus opportunities.
• A full benefits package including medical, health savings accounts, dental, vision, life, and disability coverages for employees scheduled full time.
• No out-of-pocket cost for urgent care visits for you and your immediate family.
• A generous Paid Time Off (PTO) plan - Up to 128 hours in your first year.
• A 401(k) plan with company match after one year and immediate vesting.
• Career growth opportunities!

Pay

• Competitive wages with annual bonus opportunities.

Schedule

• Full-time position.
• Flexible schedule to accommodate patient needs and clinic operations.