Front Office Operations Associate (Full-Time)

Job Summary

The Front Office Operations Associate position serves as the primary point of contact for the Resort’s onsite and offsite guests. The Associate strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position greets arriving guests and assists with check-in/check-out procedures, answers phone inquiries, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions.

Required

• Customer service skills
• Problem-solving skills
• General computer skills
• Must be 18 years or older

PREFERRED

• Prior customer service/guest relations experience
• Previous hotel/resort work experience

Compensation

Pay: $12.77
Potential to earn more with the weekend differential

Application

Applications accepted until 2:00 PM on Friday, August 28. For more information, contact José Antonio Martínez at 540.289.3143.