Front Office Medical Receptionist- Round Rock, TX

Key Responsibilities

• Greet patients warmly and provide outstanding customer service in person and over the phone
• Manage patient check-in and check-out processes efficiently and accurately
• Schedule appointments, verify insurance, and collect patient information
• Aid in the completion and organization of patient forms and documents
• Maintain confidentiality of all patient records and sensitive information
• Support physicians, nurses, and other staff with administrative tasks
• Ensure the reception area is clean, organized, and welcoming
• Address patient questions or escalate needs to the appropriate staff member

Qualifications

• A high school diploma or equivalent is required
• Prior experience in a medical office or similar setting is preferred
• Excellent communication and interpersonal skills are essential
• Strong organizational and multitasking abilities are necessary
• Proficiency with office software and electronic medical records (EMR) systems is required
• The ability to work independently and as part of a team is important
• A customer service orientation is valued