Front Office - Intern

About the role

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career in hospitality? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Rooms Intern, you will be rotating throughout the hotel's front office and rooms departments while working directly with our management team.

The Hilton Milwaukee is just completing a $40 million renovation, elevating our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space.

Responsibilities

• Shadow our Front Office management team
• Learn several roles within all outlets of the hotel
• Interact with customers and take action to solve problems as they arise
• All other duties as assigned

Requirements

• Must be pursuing a Bachelor or Associate’s degree in Hospitality or related field
• Previous hospitality experience is preferred
• Must be able to handle multiple tasks quickly and efficiently

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Paid time off

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.