Front Office II

About the role

Supports the practice's mission to provide comprehensive oral and maxillofacial surgery services. Works in various departments including call center, central service, front office, insurance, patient care, and surgical assistance.

Responsibilities

• Handle patient inquiries via phone and email
• Process insurance claims and manage accounts receivable
• Assist patients during surgical procedures
• Manage inventory and equipment in central service department
• Provide administrative support in front office and patient care roles
• Support surgical assistants in operating rooms

Requirements

• High school diploma or equivalent
• Experience in a healthcare setting preferred
• Strong communication skills
• Basic computer literacy
• Ability to work flexible hours including evenings and weekends

Qualifications

• Valid driver’s license
• Background check required

Skills

• Excellent customer service skills
• Proficient in Microsoft Office applications
• Knowledge of medical terminology
• Ability to handle confidential information

Benefits

• Paid time off
• Health insurance
• Retirement plan

Pay

• Competitive salary based on experience

Schedule

• Variety of shifts including day, evening, and weekend work