Front Office Dental Coordinator - North End Dental

About the role

The Front Office Dental Coordinator at North End Dental plays a crucial role in ensuring smooth operations and exceptional patient care. This position is responsible for managing the front desk, scheduling appointments, handling insurance claims, and providing excellent customer service.

Responsibilities

• Manage daily front desk operations including greeting patients, processing payments, and maintaining accurate records.
• Schedule appointments efficiently using electronic appointment systems.
• Handle insurance claims and communicate with insurance companies to resolve issues promptly.
• Provide excellent customer service to ensure patient satisfaction and build positive relationships.
• Ensure compliance with all healthcare regulations and policies.
• Perform other duties as assigned by management.

Requirements

• A high school diploma or equivalent.
• At least 1 year of experience in a dental office setting or related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• Experience with dental software and electronic health records (EHR).
• Knowledge of dental insurance processes and terminology.
• Basic understanding of medical terminology and anatomy.

Skills

• Customer service skills.
• Time management and multitasking abilities.
• Problem-solving skills.
• Adaptability to changing schedules and priorities.

Benefits

• Comprehensive health insurance coverage.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work schedule.

Pay

$20-$25 per hour based on experience.

Schedule

Monday through Friday, 8:00 AM - 5:00 PM, with some evening and weekend availability.