Front Office Data Steward & Analytics Lead – CRM Optimization

Key Responsibilities

• Data Stewardship & Governance
• Own and manage the integrity of CRM data (firms, contacts, subscriptions) across platforms like Prism.
• Develop automated workflows for: Employment changes and client creation, Contact enrichment for readership hits, Duplicate detection and merging, Data reconciliation between Prism and third-party vendors, Implement AI-driven tools for data quality checks and anomaly detection.
• Readership Analytics & Insights
• Design and deploy advanced analytics models to extract actionable insights from readership data.
• Solve embargoed data challenges by automating unmasking processes post-embargo.
• Build predictive models to identify high-value contacts based on consumption patterns.
• Integrate readership data from BlueMatrix, Factset, Capital IQ, and other sources into CRM for real-time visibility.
• Subscription & Unsubscribe Management
• Automate unsubscribe workflows using AI/NLP to interpret client intent from unstructured emails.
• Create self-service tools for clients to manage subscription preferences.
• Reduce manual intervention and improve client experience through intelligent routing and categorization.
• Sell-Side Contact Identification
• Develop systematic processes and machine learning models to identify and block sell-side contacts.
• Collaborate with business teams to enforce compliance and maintain accurate segmentation.
• Email Delivery & Monitoring
• Implement robust monitoring and alerting systems for BTS email transfers to SendGrid/Datazoic.
• Use AI-driven anomaly detection to identify delivery failures and bounce patterns proactively.

Required Skills & Qualifications

• Technical Expertise:
• Proficiency in Python or similar programming languages for automation and data processing.
• Strong knowledge of AI/ML techniques for data cleansing, predictive analytics, and NLP.
• Experience with data science workflows, including ETL, modeling, and visualization.
• CRM Knowledge: Deep understanding of CRM systems (e.g., Prism) and integration with third-party platforms.
• Data Management: Expertise in data governance, stewardship, and quality assurance.
• Analytical Mindset: Ability to translate complex data into actionable business insights.
• Communication & Collaboration: Work closely with research, sales, and IT teams to align data strategy with business goals.
• Other Requirements
• Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations.
• Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com. Mizuho Americas offers a competitive total rewards package. We are an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.