Front Office/Customer Service Representative

About the Company

Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more.

Our values:

• Serve Others
• Be a Problem Solver
• Trust the Process

About the Role

We are seeking an enthusiastic and motivated Front Office/Customer Coordinator to join our team. The ideal candidate will demonstrate a commitment to client satisfaction by communicating in a genuinely friendly and professional fashion.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ and installers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• Office experience.
• Customer-oriented, friendly, and enthusiastic.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.

Benefits

• Health insurance.
• Retirement benefits.
• Opportunity for advancement.
• Paid time off and paid holidays.
• Open-door policy with your manager.

Pay

$21/hour.