Front Office Coordinator (Temporary)

Position Overview

The Front Office Coordinator serves as the face of ABC Companies' Florida facility, delivering an exceptional first impression while ensuring a professional, welcoming, and well-managed environment for customers, business partners, and employees. This role oversees front office operations, visitor experience, office coordination, and facility presentation while supporting sales activities and daily administrative operations.

Key Responsibilities

• Serve as the first point of contact for customers, guests, vendors, and business partners visiting the Florida facility.
• Create a welcoming and professional experience for all visitors while representing ABC's brand and values.
• Answer, screen, and route incoming telephone calls promptly and professionally.
• Cook up and replenish office, kitchen, restroom, and customer area supplies.
• Cover facility maintenance requests with vendors and internal departments.
• Prepare conference rooms and meeting spaces for customer meetings and internal events.
• Maintain the overall appearance and readiness of the facility to support a positive customer experience.
• Support customer visits, vehicle deliveries, and onsite sales activities.
• Cook up and coordinate vehicle deliveries with Sales, New Coach, VIC, Marketing, and Document Coordinators to ensure a seamless customer experience.
• Aid in customer meeting preparation, presentation materials, and administrative coordination.
• Collect and maintain customer information while ensuring accurate and timely data entry into company systems.
• Provide administrative support for special projects and departmental initiatives.
• Partner with cross-functional teams to ensure a consistent and high-quality customer experience.
• Represent ABC Companies professionally in all customer, vendor, and internal interactions.
• Promote and uphold ABC's brand standards throughout the facility.
• Identify opportunities to improve office operations, customer experience, and overall workplace efficiency.
• Perform additional duties and special projects as assigned.

Qualifications

• Associate's degree preferred; Bachelor's degree in Business, Communications, Hospitality, Marketing, or a related field is a plus.
• One (1) to three (3) years of experience in customer service, front office administration, office management, hospitality, or a related role.
• Strong customer service skills with the ability to create positive first impressions and build professional relationships.
• Excellent organizational, multitasking, and time management abilities.
• Strong attention to detail and ability to prioritize multiple responsibilities.
• Proficiency with Microsoft Office Suite and general office technology.
• Experience coordinating meetings, visitors, and administrative activities preferred.

Skills

• Outstanding customer service and interpersonal skills.
• Professional verbal and written communication.
• Strong organizational and time management abilities.
• Strong attention to detail and problem-solving skills.
• Proactive, resourceful, and self-motivated.
• Strong collaboration and teamwork.
• Professional appearance and demeanor.
• Proficiency with Microsoft Office and business systems.