Front Office Coordinator - Ottosen & Nygard Endodontics - Moses Lake
Ottosen & Nygard Endodontics is looking for an experienced and dedicated part-time Front Office Coordinator to join their team in Moses Lake, WA. Our Front Office Coordinators play an essential role in the oral healthcare of our patients, as well as the financial health of the practice. The primary role of the Front Office Coordinator is to partner with clinicians to provide a comfortable and welcoming experience for our patients while maintaining a financially viable practice. In this role, the Front Office Coordinator will be the first point of contact for our patients and will set the tone for their experience.
This position will report to the Office Manager.
What You'll Be Accountable For
- New patient and hygiene coordination
- Maintain productive schedules and confirm appointments
- Gain financial commitment from patients and collect co-payments
- Obtain necessary insurance pre-authorizations
- Ensure compliance with company policies, as well as State, Federal and other regulatory bodies
- Respond to patient billing, treatment, and benefit inquiries
- Other duties and responsibilities as assigned by the office manager
Requirements
- High school diploma or general education degree (GED) or equivalent
- 1 year dental front office experience required, prior dental insurance coordination experience preferred
- Excellent organizational skills
- Excellent interpersonal communication skills
- Patient advocate; empathetic, adaptable, and ethical
- Ability to multitask effectively
- Proficient in Microsoft Office
- Prior experience with Eaglesoft Dental software preferred
Benefits
- 401k with match, sick pay
- A supportive team that respects your time and talents
- Ongoing training and development through Mosaic's network
- A chance to grow your career in a warm, patient-centered environment
Pay
The hourly salary range for this position is $21-$26.33 per hour depending on experience.
Schedule
3 days/week within Mon-Fri.