Front Office Coordinator
Scheduled weekly hours: 40
About the role
Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis, and coordinating staff scheduling to meet volume and work flow demands.
- Checking patients in and out
- Answering the telephone
- Scheduling patients
- Obtaining incoming referrals
- Registering patients
- Verifying insurance information
- Entering and abstracting charges into the computer
Requirements
- Knowledge of third party insurer and HMO primary care guidelines
- Familiarity with Meditech scheduling and order entry systems
- Excellent oral and written communication skills
- Previous medical office work experience in a high volume electronic medical record environment
- Departmental specialized training on medical software and electronic equipment
- SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
- Command of verbal and written English
- Positive interpersonal communication skills
- Computer literate
- Strong organizational skills
- Medical terminology
Qualifications
- High school graduate or equivalent required
- Associates degree in business preferred
Preferred Skills
- Previous supervisor experience
Age Specific Criteria
Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
Job Performance Expectations
Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
Pay
Salary range for new hires: $19.85–$30.05 per hour. A successful candidate’s actual compensation will be determined based on work history, experience, skill set, and education. This range is based on full-time employment.