Front Office Coordinator

Responsibilities

• Greet walk-in customers and answer incoming phone calls with professionalism
• Provide excellent customer service and assist retail customers in-store
• Support the sales team by typing estimates in QuickBooks and entering work orders
• Accurately process purchases, returns, and handle cash/credit transactions
• Price and stock retail merchandise; communicate inventory needs
• Maintain a clean, organized, and visually appealing showroom and retail space
• Perform general administrative tasks and support special projects as needed

Qualifications

• Strong customer service and communication skills
• Highly organized and able to multitask in a fast-paced environment
• Self-starter with the ability to follow processes and work independently
• Proficient in Microsoft Word, Excel, and Outlook
• Comfortable typing and working on a computer for extended periods
• Attention to detail and accuracy
• Prioritized Experience: Previous administrative assistant or customer service experience, Experience with QuickBooks or similar systems, Retail or showroom experience, Valid driver’s license (preferred)