Front Office Coordinator

About the role

The Front Office Coordinator at Northern Edge Physical Therapy plays a vital role in creating a positive and welcoming experience for patients. This position ensures exceptional customer service and facilitates the smooth flow of daily clinic operations.

Responsibilities

• Create and maintain accurate patient records
• Handle phone calls and inquiries from patients, visitors, and callers
• Schedule appointments and manage patient flow
• Ensure proper reception and billing for all physical therapy services and specialized programs
• Develop a balanced schedule to comply with referral limits, insurance restrictions, and maximize patient access to therapy services

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred

Pay

$20-$28 hourly rate

Schedule

Open clinic environment with flexible schedules