Front Office Coordinator
About the role
MoreSmiles Dental Spa is seeking an experienced, professional, and patient-focused Dental Patient Coordinator to join our growing team in the Greater Mandeville Area. The ideal candidate will thrive in a fast-paced environment, enjoy helping patients, and have a passion for delivering exceptional customer service.
Responsibilities
- Manage administrative duties
- Accounting for patients and making sure that relations are maintained
- Organizing and helping with claims
- Answering incoming calls to include new patients and emergencies
- Scheduling appointments
- Requesting records
- Patient follow-ups
- Managing unscheduled and treatment pending lists to ensure patient follow-through to meet scheduling goals
Requirements
- A high school diploma
- Two or more years of dental front office experience
- Computer proficiency and ability to learn new programs
- Exemplary customer service and interpersonal skills
- A positive attitude and professional demeanor
- Outstanding verbal and written communication skills
- Strong multi-tasking and organizational skills
- Ability to collaborate with a team
Qualifications
Full-Time (FT) Employees Are Eligible For Paid Time Off, Paid Company Holidays, Bereavement, and Jury Duty. Paid $25k Basic Life & AD&D insurance, Medical, Dental, and Vision Short Term Disability, Voluntary Life & AD&D Insurance, Pet Insurance, Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives. Additional Employment Benefits Include Patient-centric community approach, Work/life balance, Opportunity for career growth, Professional development and support with continuing education, Strong business and operational teams, Employee Assistance Program (EAP) for all employees and their household, 401K.