Front Office Coordinator
MyCare Medical · Jupiter, FL · 3 wk ago
Administrative$18–$20/hrFull-time
Job Summary
The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check-in & check-out processes and referral coordination duties.
Job Responsibilities
- Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department.
- Updating patient information in computer when necessary.
- Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels.
- Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients.
- Maintaining inventory of new patient forms and office supplies required for front desk activities.
- Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in.
- Aiding in pulling charts for walk-in patients.
- Providing patients the proper documentation for quick referrals using preferred network.
- Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.).
- Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointments.
- Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all times.
Job Qualifications
- A high school diploma or equivalent.
- One year of experience within a medical office setting.
- Data entry and typing experience.
- Bilingual in English/Spanish is preferred.
- Knowledge of basic medical terminology is preferred.
BENEFITS
- Comprehensive benefits package, including Health, Vision, Dental, and Life insurances.
- FSA and Life Assistance Program (EAP)
- 401(k) Retirement Plan
- Health Advocacy, Travel Assistance, and My Secure Advantage
Pay Range
$18 - $20 per hour