Front Office Coordinator

About the role

Front Office Coordinator / Rehab Aide InReach Rehab is seeking a dependable, organized, and motivated Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time position is primarily focused on front office coordination, with additional responsibilities supporting therapists and the day-to-day operations of the therapy clinic. The ideal candidate enjoys working with people, providing excellent customer service, staying organized in a busy environment, and being a dependable member of a collaborative healthcare team. This role is a great opportunity for someone who enjoys both administrative responsibilities and supporting patients and therapists in a clinical setting. At InReach Rehab, we are passionate about strengthening rural healthcare by supporting both our teams and the communities we serve. We foster a collaborative, encouraging environment where employees are supported through mentorship, ongoing learning, and opportunities for professional growth. We offer competitive wages, comprehensive benefits, and paid time off. If you're motivated to make a meaningful impact, enjoy working with patients and healthcare teams, and thrive in a supportive, team-centered environment, we'd love to hear from you.

Responsibilities

• Greet patients and visitors warmly and professionally to create a welcoming environment.
• Manage patient scheduling and coordinate therapist calendars.
• Assist with check-in, check-out, and insurance verification.
• Maintain accurate patient records and ensure adherence to HIPAA guidelines.
• Support daily clinic operations, including supply management, documentation, and communication with patients and providers.
• Assist therapists with preparing treatment areas and organizing equipment.
• Assist with patient care activities under the direction of licensed therapists, as appropriate.
• Help maintain cleanliness and readiness of therapy spaces.
• Work collaboratively with the clinical team to ensure efficient daily operations.

Requirements

• High school diploma or equivalent required.
• Experience in healthcare administration, office coordination, customer service, or therapy support preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a dynamic, fast-paced clinical environment.
• Proficiency with Microsoft Office, including Outlook, Excel, and OneDrive.
• Ability to remain calm, professional, and patient-centered during busy or stressful situations.
• Positive attitude, adaptability, and a commitment to teamwork.

Benefits

• Health Insurance
• Dental and Vision
• 401(k) with matching contribution
• Life Insurance
• Short and Long-term disability
• FSA & HSA