Front Office Coordinator

About the Role

We are seeking a dynamic, experienced front desk professional to join our fast-growing team at Mirror Lake Seagoville. As our front desk receptionist, you will be the face of our company, providing a friendly and welcoming atmosphere for patients while ensuring smooth office operations.

Responsibilities

• Greet patients by name with a friendly attitude and assist them throughout their office visit.
• Answer and manage phones, scheduling appointments for doctors and hygienists.
• Complete daily insurance verifications for scheduled patients.
• Confirm future appointments and follow up on unscheduled recare/treatment appointments.
• Assist patients with billing questions and submit insurance claims with proper attachments and narratives.

Qualifications

• 2-3 years of experience preferred.
• Associate's degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with co-workers and patients.
• Driven personality to strive for excellence in patient care.

Benefits

• Guaranteed hourly rate.
• Paid vacation and holidays.
• 401k program with matching contributions.
• Competitive health, dental, and vision plans (offered at 30 hours or more).
• Life insurance and disability insurance.
• Flexible schedules.

Location: Mirror Lake Seagoville
FLSA Status: Non-Exempt