Front Office Coordinator

Schedule

38 hours per week: Monday – Thursday, 7:30 am – 4:30 pm; Friday, 7:30 am – 2:00 pm.

Benefits

• Health, dental, and vision insurance
• Health Savings Account with $500 matching contribution
• Paid time off (PTO) and holiday pay
• Company‑paid life insurance and long‑term disability (full‑time only)
• Voluntary short‑term disability insurance (full‑time only)
• Additional life insurance options
• Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian
• 401(k) with employer contribution
• Profit sharing
• Employee discounts
• And much more

Responsibilities

• Assist with opening and closing of the office
• Manage front‑desk patient concerns, including billing questions
• Ensure office supplies are stocked and place orders as needed
• Assign and oversee tasks for Patient Service Representative (PSR) staff in the absence of the Team Lead
• Provide backup to front‑desk staff
• Fulfill mailing requests and manage outgoing mail
• Transport product and tools between office locations
• Adhere to compliance requirements and complete compliance training
• Perform other related duties as assigned

Qualifications

Education: High School Diploma or equivalent.

Must possess a valid United States driver’s license with an acceptable driving safety record (probationary licenses not acceptable).

Knowledge, Skills, and Abilities:

• Detail‑oriented with excellent oral and written communication skills
• Demonstrated leadership experience and ability to model professional behavior
• Proficiency with Microsoft Word, Excel, and PowerPoint; ability to learn new software quickly
• Strong leadership, organizational, and computer skills
• Ability to work effectively and cooperatively with staff, board, clients, and the public
• Ability to multi‑task, prioritize appropriately, and work well both individually and as part of a team
• Effective time management contributing to high operational efficiency
• Maintain confidentiality of information