Front Office Coordinator

About the role

A growing healthcare provider is seeking a Front Office Coordinator to act as the first point of contact for patients, ensuring a smooth, professional, and efficient front desk experience.

Responsibilities

• Greet patients and visitors in person and over the phone in a professional, patient-focused manner
• Schedule, confirm, and manage appointments to optimize provider time and patient flow
• Register new patients and update existing patient records, including demographics and insurance details
• Verify insurance eligibility and benefits using payer systems
• Collect copays and outstanding balances at time of service
• Post charges accurately in line with provider documentation and coding guidelines
• Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff
• Maintain organized patient records, including scanning, filing, and fax management
• Support daily reporting and reconciliation of front office financials
• Collaborate with clinical and administrative teams to ensure seamless patient experience

Requirements

• High school diploma or equivalent
• 1+ year experience in a medical office or healthcare setting
• Familiarity with scheduling systems, insurance verification, and patient registration processes preferred

Skills & Competencies

• Strong customer service and patient-facing communication skills
• Excellent organizational and multitasking ability
• High attention to detail and accuracy, particularly with data entry and billing
• Ability to work in a fast-paced, high-volume environment
• Professional, reliable, and team-oriented approach

Key role in delivering an excellent patient experience. Opportunity to grow within healthcare administration.

Pay

$16-$19 per hour

Schedule

Full-Time / Part-Time