Front Office Coordinator

Schedule

Monday-Friday, flexible hours (practice hours 8am-8pm), targeting 32+ hours/week Saturday availability requested for occasional coverage

Compensation

$26/hour

About the role

We are looking for a Treatment Coordinator to join our team at Monroe Family Dentistry! We’re committed to providing modern, conservative care to all our patients, while making them feel like they’re right at home. Our team makes our patients feel confident in their smiles while creating lasting, meaningful relationships along the way.

Responsibilities/Duties

• Answering incoming calls promptly and professionally
• Scheduling patient appointments efficiently
• Verifying insurance coverage for patients
• Collections and managing patient balances accurately
• Overseeing patient health information securely
• Validating treatment plans' accuracy based on insurance benefits
• Ensuring a seamless patient experience throughout their visit from check in to check out

Qualifications

• Proficiency in dental patient management software such as Open Dental or Dentrix
• Previous experience working at the front desk of a dental office is preferred
• Familiarity with dental terminology is highly preferred
• Strong teamwork and communication skills

Benefits

• Medical with company paid contribution
• Dental
• Vision
• Company paid Basic Life
• Ancillary benefits
• Supplemental Life and AD&D Insurance
• Critical Illness
• Short-Term + Long-Term Disability
• Accident
• Competitive 401K – up to 4% match
• Competitive PTO
• Paid Holidays