Front Office/Back Office Medical Assistant - KMOH LLC - Full Time, Stockdale Internal Medicine Clinic - Bilingual Preferred

About the role

Kern Medical, LLC cares for 15,500 inpatients and 125,000 clinic patients a year and offers a range of primary, specialty, and multi-specialty services. The Medical Assistant plays a crucial role in the efficient functioning of the outpatient office.

Responsibilities

The primary responsibilities include providing support to healthcare professionals, assisting with patient care, performing administrative tasks, and ensuring a smooth patient experience.

• Patient Care: Greet and prepare patients for examination, ensuring their comfort and privacy.
• Obtain and record the patient's vital signs, medical history, and chief complaints.
• Assist healthcare professionals with procedures, examinations, and treatments.
• Prepare and administer medications as directed by healthcare providers.
• Perform basic laboratory tests, such as collecting specimens and conducting simple tests.
• Provide patient education on healthcare procedures, medications, and self-care instructions.
• Administrative Duties: Schedule patient appointments, procedures, and referrals, optimizing provider availability and patient flow.
• Maintain electronic health records (EHR), accurately documenting patient information, treatments, and test results.
• Handle incoming and outgoing phone calls, addressing inquiries, and scheduling follow-up appointments.
• Coordinate referrals to specialists, ensuring necessary paperwork and medical records are completed and transmitted.
• Manage medical supply inventory, restock supplies, and ensure proper storage and organization.
• Maintain a clean and organized clinical environment, including examination rooms and equipment.
• Communication and Collaboration: Communicate effectively with patients, healthcare professionals, and other staff members.
• Collaborate with the interdisciplinary team to coordinate patient care and facilitate efficient operations.
• Serve as a liaison between patients and healthcare providers, relaying messages and providing necessary follow-up.
• Compliance and Safety: Adhere to infection control protocols, maintaining a clean and sterile environment.
• Ensure compliance with HIPAA regulations, protecting patient confidentiality.
• Stay updated on industry standards, regulations, and best practices in healthcare.
• Crosstrain as a medical receptionist, including greeting and welcoming patients, appointment scheduling, patient registration, check-in and check-out, answering inquiries, and insurance verification.

Qualifications

• High School Diploma, G.E.D., or equivalent.
• Completion of a Medical Assistant training program or relevant certification preferred.
• Prior experience working as a Medical Assistant in an outpatient office or similar healthcare setting is desirable.
• Proficiency in basic medical procedures, such as taking vital signs, collecting specimens, and administering medications.
• Familiarity with electronic health records (EHR) and medical billing systems.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Knowledge of medical terminology and basic medical coding is beneficial.

Additional Requirements

• Completion of an Accredited Medical Assistant Program: Applicants must provide a copy of their transcripts and/or a certificate verifying the completion of an accredited Medical Assistant program.
• American Heart Association Healthcare Provider Basic Life Support (BLS) Card: Candidates must possess and maintain a current, clean, and clear BLS card.
• Certification as a Certified Medical Assistant: Incumbents must obtain and maintain a clean and clear certification as a Certified Medical Assistant through one of the following organizations: the American Association of Medical Assistants, American Medical Technologists, or the California Certifying Board of Medical Assistants.
• Additional Certification Requirements (if applicable): Some assignments may require Basic Dysrhythmia certification.
• Background Check: A background check will be conducted for candidates applying for this classification.

Benefits

A Comprehensive Benefits Package includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision, and Life Insurance.

Pay

The estimated pay for this position is $22.00 - 28.79 hourly. Additional compensation may be available for this role through differentials, incentives, and bonuses. This position may be eligible for participation and company contributions into 401(k).