Front Office Associate - Total Care Dental
SGA Dental Partners · Madison, WI · 1 wk ago
Management$19–$26/hrFull-time
At Total Care Dental, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.
Why You’ll Love Working With Us
- We take time to get to know our patients and provide care that’s personalized and thoughtful.
- You’ll join a supportive team that values collaboration, communication, and growth.
- We’re committed to clinical excellence and making a positive impact every day.
Responsibilities
- Welcome patients and manage the check-in/check-out process.
- Answer phone calls, confirm appointments, and follow up with patients as needed.
- Schedule appointments, discuss small treatment plans, verify insurance, and collect payments.
- Maintain patient records with confidentiality, an organized and professional front desk environment.
Requirements
- Experience in a dental or medical front office setting preferred, but not required — we are willing to train a great candidate with the desire to learn.
- Comfortable with dental practice software and multitasking.
- Friendly, reliable, and detail-oriented.
- Ability to consistently provide positive first impressions.
Benefits
- Paid Holidays and Paid Time Off (PTO).
- 401(k) Retirement Plan.
- Health and Vision Insurance.
- Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program.
- Supplemental Coverage (Disability, Critical Illness, Accident).
- Paid Scrub Allowance.
- Career Growth and Development Opportunities.
Pay
$19 - 26 / hr.
Schedule
- Mon - Thurs 6:25 - 1:45; Friday or every other Friday 6:25 - 12:00.
- Mon - Thurs 8:30 - 1:45; Friday or every other Friday 6:25 - 12:00.