Front Office Assistant ENT
About the role
Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. Provide general office and clerical support to assigned area.
Education
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Requirements
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Preferred qualifications
- Prior experience preferred
- Prior medical experience preferred
Benefits
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more