Front Office Agent
The Perry Hotel Naples · Key West, FL · Yesterday
On-siteManagementFull-time
Responsibilities/Duties
- Possesses knowledge of all hotel and marina services as well as hours of operation.
- GGreets guests courteously, ability to check guests in and out of the PMS.
- Possesses knowledge of reservation and billing systems.
- Maintains and controls room inventory and availability, coordinates with Housekeeping.
- Possesses knowledge of the hotel's credit policies.
- Possesses knowledge of hotel products, rates, and special promotions.
- Maintains neatness of front desk work area.
- Performs all other related duties as assigned.
Education/Experience
- Training/High School Diploma or equivalent.
- Prior Front Desk experience preferred, but not required.
Qualifications
- Good communication and interpersonal skills.
- Must have command of the English language.
- Effective time management and task prioritization skills.
- Must be able to work flexible and extended days/hours, including evenings, weekends and holidays.
- Thrives in a team-oriented, high-volume, fast-paced, guest-centric environment.
- Basic mathematical skills.
- Able to stand, sit and continuously move for extended periods of time.
- Able to lift 50 pounds.
- Good hearing and vision with or without corrective lenses.
Benefits
- Competitive Wages
- Employee Housing
- Paid Vacation Time (7 days)
- 7 Paid Holidays
- Employer-Sponsored Health Plans
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Supplemental Insurance
- Life Insurance
- 401K with Company Match