Front of House Salary Manager

About the role

The Homegrown Hospitality Group consists of 9 different business concepts and over 15 locations located throughout South Carolina in Charleston, Columbia, and Myrtle Beach. Multiple concepts, multiple locations, one big family!

BENEFITS

• Medical, Dental, Vision, Life Insurance
• Short- and Long-Term Disability
• Health Incentive Account
• Health Reimbursement Account
• Employee Discount Program
• Tenured Employee Reward Program
• 401(k) with Company Match
• HHG Financial Stability Grants
• HHD Education Grants
• Paid Time Off

RESPONSIBILITIES

• Recruit, hire, and train FOH staff.
• Develop and implement effective training programs.
• Foster a positive and inclusive work environment.
• Conduct regular performance reviews and provide feedback.
• Oversee daily FOH operations, including scheduling, staffing, and inventory management.
• Ensure adherence to company policies, procedures, and standards.
• Maintain a clean and organized front-of-house area.
• Deliver exceptional guest service, addressing guest concerns promptly and effectively.
• Train staff in proper guest service techniques.
• Monitor guest satisfaction and implement strategies to improve overall experience.
• Analyze financial reports and identify opportunities for cost reduction and revenue growth.
• Develop and implement strategies to increase sales and profitability.
• Proficient in utilizing restaurant management systems, including Restaurant365, Paycor, Toast, and scheduling software.
• Leverage technology to streamline operations and improve efficiency.

QUALIFICATIONS

• Proven experience in a high-volume, fast-paced restaurant environment.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including menu development, cost control, and inventory management.
• Ability to work flexible hours, including nights, weekends, and holidays.
• A passion for hospitality and a commitment to delivering exceptional guest experiences.
• Minimum 2 years of experience in a FOH management or supervisory role in a high-volume restaurant.