Front of House Manager - Tulsa, OK

Job Summary

The Front of House Manager, reporting directly to the General Manager, assists with day-to-day operations in multiple dining and retail venues onsite. Duties include scheduling, training, managing, and developing staff; managing budget and inventory; training and supervising alcoholic beverage service; assisting with catering events; establishing beverage programs and seasonal specials; purchasing beverages; managing culinary program; maintaining a positive working relationship; working with vendors; and overseeing financial aspects of first-class bar/concession stand operations.

Key Responsibilities

• Schedules, trains, manages, and develops staff
• Manages budget and inventory
• Trains and supervises alcoholic beverage service
• Assists with catering events tied to client schedule
• Establishes beverage program and seasonal specials
• Purchases alcoholic and non-alcoholic beverages
• Manages culinary program in conjunction with WPC culinary and marketing team
• Maintains a positive working relationship with staff, venue client, and production team
• Works with vendors to increase positive cost results
• Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
• Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications

• Experience managing others
• Strong communicator and demonstrated by ability to interact successfully with a variety of people
• Excellent computer skills, self-motivation, excellent planning skills, and able to make timely and competent decisions
• Ability to keep track of large inventories and budgets
• Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
• Quick grasp on what needs to be done and demonstrates a desire to lead
• Creativity while not overlooking the attention to detail
• Working knowledge of the business as well as knowledge of the market
• Finance, Loss Prevention, and HR experiences
• Prefer a college degree and management experience, particularly in the beverage industry
• Certification in service training, alcohol service, safe food handling, and first aid
• Experience with knowledge of all state and local alcohol laws
• Certified by the National Bar & Restaurant Management Association
• Open to working an events-driven schedule

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Role

CCL Hospitality Group is dedicated to exceptional hospitality and cares deeply about its team members. With a focus on service excellence, CCL is shaping the industry's future leaders through its commitment to high-quality hospitality. Join us and experience mutual success that leaves lasting impressions.

Pay

$55,000 - $60,000

Schedule

Work hours extend from late afternoon into nights and weekends.