Front of House Manager - JOEY Maple

About the role

We are looking for a Front of House Manager to directly contribute to the overall success of a multi-million-dollar restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high-performing team while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment, and experience.

Responsibilities

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Provide guests with friendly and attentive service throughout their dining experience, demonstrating Iconic Hospitality.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Assist with managing store sales, budgets, cost of goods, and labor.
• Supervise and guide service and experience standards, providing impactful coaching as needed.
• Build sales opportunities and create positive guest experiences.
• Fulfill recruitment needs, enhance candidate experience, and retain your team.
• Support training and development of technical knowledge and execution.
• Communicate daily focus and feedback to service and kitchen teams.
• Follow all food and alcohol service and handling safety precautions and procedures.

Requirements

• 1-3+ years of leadership experience (high-potential candidates with less experience are encouraged to apply).
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits.
• Passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Ability to thrive in a dynamic, fast-paced work environment.
• Capable of walking and standing for prolonged periods; frequent bending, reaching, and stretching; repetitive manual tasks; and lifting and carrying up to 50 lbs.

Skills

• Genuine, warm, and caring demeanor.
• Honesty and integrity in all actions.
• Comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• Natural problem solver with a desire to positively impact individual and team execution.
• Passion for quality and professionalism.
• Exceptional relationship-building and communication skills.
• Encourages healthy and supportive competition within the team.
• Exudes confidence, humility, and respect.
• Takes pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, plus a medical reimbursement plan and Employee Assistance Program (EAP) for eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages at any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.
• Paid vacation.
• Paid sick leave.
• Disability insurance.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030. When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people.

Opening summer 2026 in Dallas, Texas!