Jobs · Healthcare · Virginia

Front of House Lead Supervisor

Massanutten Resort · McGaheysville, VA · 2 mo ago
HealthcarePart-time

About the role

Be a key part of the leadership team that keeps the front-of-house running smoothly and guests coming back for more.

You’ll jump in to support daily service, assist with opening and closing set-up and breakdown, and help keep the floor energized and organized during service.

You’ll shine as a guest experience champion by confidently resolving escalated concerns and turning moments into memorable wins.

You’ll also share helpful information about on-site offerings and nearby attractions.

You’ll help set the standard for excellence by actively promoting a safe, clean, and well-run environment and encouraging your teammates to do the same.

Responsibilities

  • Oversee opening and closing of restaurant
  • Place orders as needed
  • Aid with daily operations of cooking, serving, and dishwashing
  • Oversee/participate in putting away stock, including alcohol, in the correct manner
  • Cooking and serving
  • Coordinate and oversee meal quality within guidelines of menu, dietary requirements, and the standards of appearance, taste, temperature, and sanitation served to guests
  • Other duties as assigned by management

Requirements

  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Excellent customer service skills
  • Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)
  • Understanding of ABC regulations
  • Previous food and beverage experience
  • Must be at least 21

Qualifications

  • Serve safe certification
  • Previous food and beverage management experience

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