Front of house lead/catering assistant

About the role

Picasso Restaurant Group is seeking a Front of House Lead & Catering Assistant to help oversee daily café operations while supporting our growing catering program. This is a hands-on leadership role for someone who enjoys working with people, staying organized, and delivering exceptional customer service.

Responsibilities

• Lead and support the front-of-house team during daily operations
• Provide outstanding customer service and resolve guest concerns professionally
• Open and close the café as needed
• Train and coach team members
• Ensure food displays, beverage stations, and dining areas remain clean, stocked, and presentation-ready
• Assist with scheduling and daily operational needs
• Maintain food safety and sanitation standards
• Prepare and package catering orders with attention to detail
• Coordinate catering deliveries and event setup
• Communicate with clients to ensure orders are accurate and completed on time
• Assist with inventory and catering supplies
• Support catering events as needed

Requirements

• Previous food service and customer service experience required
• Leadership or supervisory experience preferred
• Catering experience is a plus
• Strong communication and organizational skills
• Ability to multitask and remain calm in a fast-paced environment
• Reliable, dependable, and team-oriented
• Ability to lift up to 40 pounds

Schedule

This position requires flexible availability, including days, evenings, and weekends, depending on café and catering needs.

Pay & Benefits

• Competitive pay based on experience
• Leadership growth opportunities
• Paid training
• Supportive team environment
• Opportunity to make a meaningful impact on both café operations and catering services