Front of House - Cedar Hills

Salary: $21.30 - $23.30/hour ($16.80/hour + tips, which average an additional $5-$7/hour). FLSA Status: Hourly Non-Exempt.

Schedule

This is a full-time position that requires weekend availability and some holidays.

Requirements

• Current Oregon Food Handler's card
• Current OLCC Permit
• Reliable transportation (Elephants Cedar Hills is located at 2905 SW Cedar Blvd, Beaverton)

About Elephants

Locally owned since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now has seven Portland-metro area retail locations and a busy catering company, all serving great local foods prepared from scratch. A certified B Corporation, Elephants Delicatessen prides itself on sustainable practices and voluntarily meets a higher standard of transparency and accountability, using the power of business as a force for good. Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.

Responsibilities

• Provide exemplary customer service: task pivot and converse with customers
• Engage in active selling and promotion of products
• Help direct customers around the store and menu
• Maintain excellent product knowledge
• Produce all food and beverage items precisely according to Elephant's recipes
• Proper use of equipment as specified by Manager and/or trainer
• Maintain a clean and orderly work area
• Cross-train in various FOH roles
• Reinforce service, sanitation, and food safety standards
• Monitor workflow and pace during peak hours
• Address guest concerns with professionalism and urgency

Qualifications

• Minimum of 1 year of customer service experience (food service or hospitality experience highly preferred)
• Barista experience preferred but not required
• A genuine passion for hospitality and team development
• Strong communication and organization skills
• Ability to stay composed and solution-oriented under pressure
• High standards for cleanliness, safety, and operational excellence
• Reliability, accountability, and a collaborative mindset

Benefits

• Employer-contributed vacation and sick time
• Mental Health Services
• 401(k) with 4% company match
• Training that will fast-track your culinary/hospitality career
• Free counseling and financial services
• Opportunities for advancement
• Discounts on delicious made-from-scratch food
• Pet insurance
• Chance to win employee raffles
• Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
• A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection