FRONT END/UTILITY CLERK

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Handle stressful situations effectively
• Communicate clearly and professionally
• Develop and maintain product knowledge
• Answer customer questions and suggest products
• Clean up spills, collect and pick up trash
• Maintain cleanliness of the department and other areas
• Display a positive attitude
• Identify and report unsafe conditions
• Report safety risks, illegal activity, and accidents
• Collaborate with team members
• Comply with safety procedures and adhere to local, state, and federal laws

Requirements

• Basic knowledge of electronics and electricity (desired)
• Retail experience (desired)
• Second language skills (speaking, reading, and/or writing) (desired)
• Ability to promote trust and respect among associates
• Ability to create a welcoming environment for customers

Qualifications

• Minimum ability to handle stressful situations
• Desired basic knowledge of electronics and electricity
• Retail experience
• Second language skills (speaking, reading, and/or writing)

Skills

• Effective communication skills
• Basic knowledge of electronics and electricity (desired)
• Retail experience (desired)
• Second language skills (speaking, reading, and/or writing) (desired)

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Tuition reimbursement up to $21,000 over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Pay

Compensation and benefits will vary based on experience and qualifications.

Schedule

Flexible scheduling in full- and part-time roles.