Front End Shift Lead Afernoons to close and Weekends

What You’ll Do

• Lead and support front-end staff during your shift
• Jump in to assist customers and keep checkout lines moving
• Handle cash handling, till counts, and basic troubleshooting
• Foster a positive, welcoming environment for staff and shoppers
• Work closely with managers to keep things running like a well-oiled co-op machine!

What We’re Looking For

• Experience in retail, food service, or customer service including leadership experience
• Strong communication and problem-solving skills
• Able to multitask and stay cool under pressure
• A love for teamwork, good food, and community-driven businesses
• Availability to work various shifts, including afternoon to close including weekends.

Requirements

• Mandatory Qualifications: English proficiency. Strong organizational and communication skills (spoken, listening, & written) High ethical standards with personal integrity Ability to meet deadlines, coordinate projects and work varied hours and days Previous customer service and cash handling experience; familiarity with POS systems Excellent time management, organizational and communication (verbal, listening, and written) skills Detail oriented and able to multi-task and remain flexible to the changing needs of the business Regular, predictable attendance
• Preferred Qualifications: Ability to influence others, drive innovation and change while confronting and resolving conflict positively Previous supervisory experience (1-3 years progressive) Strong critical thinking and problem solving skills Proficiency in MS Office Suite Familiarity with natural foods, grocery industry or cooperatives

Physical Demands

• Ability to lift/push/pull/carry up to 10 pounds frequently, 20+ pounds occasionally Manual dexterity with ability to reach, grasp and perform repetitive motions with hands, wrists, and fingers for extended periods of time Close-to-mid-range visual acuity to operate cash registers and focus on and/or read data and words on a computer monitor for extended periods of time Ability to stand and walk for extended periods of time Ability to climb ladders, kneel, crouch, and bend occasionally required

Reports To

• Front End Manager

Supervises

• Employees scheduled on shift, no exclusive authority

Department, Status and Salary

• Front End, Part or Full Time, Hourly (At-Will)

VNF Management

• Reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary.

Venue Natural Foods Core Competencies

• Adaptability/Flexibility/Dependability Communication/Listening Skills Customer Service/Customer Focus Integrity/Ethics Sense of Urgency/Productivity Teamwork/Interpersonal Skills Work Environment/Safety/Job Knowledge Position Specific Competencies Decision Making/Judgment Product Knowledge Quality