FRONT END/RELIEF ASST DEPT LEADER

About the role

Assist with management of the department, maximize all financial opportunities, and assume management responsibilities in the absence of the Manager and Assistant Manager.

Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Responsibilities

• Provide customer service
• Assist with management of the department
• Maximize all financial opportunities
• Assume management responsibilities in the absence of the Manager and Assistant Manager

Requirements

• Minimum high school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one-two years related retail experience; or combination of relevant education and experience.
• Minimum 18 years of age/19 in Idaho and Alaska.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis.
• Maintain confidentiality.
• Accuracy/attention to detail.
• Organize/prioritize tasks/projects.
• Valid driver's license.
• CPR/first aid certification.

Qualifications

• Desired Knowledge of company policies, procedures, and organizational structure.
• Deliver and encourage other associates to deliver excellent customer service.
• Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases.
• Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements.
• Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required.
• Monitor the 15-minute chart and schedule.
• Respond to verbal customer comments/complaints/requests.
• Complete customer incident and associate incident/accident report forms.
• All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great."

Skills

• Accuracy/attention to detail.
• Organize/prioritize tasks/projects.
• Confidentiality.
• Customer service.
• Management responsibilities.
• Financial opportunities.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.

Pay

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Schedule

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.