FRONT END/RELIEF ASST DEPT LEADER

About the role

Based in Portland, Oregon, Fred Meyer is part of the Kroger family of companies, serving customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska. We bring diverse teams together with a passion for food and people, striving to create amazing experiences for customers, communities, and each other.

Responsibilities

• Provide customer service and assist with management of the department
• Maximize all financial opportunities
• Assume management responsibilities in the absence of the Manager and Assistant Manager
• Role model and demonstrate the Company's core values: respect, honesty, integrity, diversity, inclusion, and safety of self and others
• Deliver and encourage excellent customer service
• Guarantee fast and friendly checkout service by assisting customers to the shortest line and unloading purchases
• Provide peer coaching for all cashiers following best practices
• Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements
• Respond to customer situations due to system problems and cashier needs, including performing cashier functions when required
• Monitor the 15-minute chart and schedule
• Promote and follow Company initiatives
• Respond to verbal customer comments, complaints, and requests
• Complete customer incident and associate incident/accident report forms
• Manage common associate areas (e.g., break rooms and training areas) to ensure they are inviting and reflect "Our People Are Great"

Requirements

• Minimum high school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one to two years of related retail experience; or combination of relevant education and experience
• Minimum 18 years of age (19 in Idaho and Alaska)
• Ability to pass a drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis
• Ability to travel independently on a rare basis
• Maintain confidentiality
• Strong accuracy and attention to detail
• Ability to organize and prioritize tasks/projects
• Valid driver's license
• CPR/first aid certification

Desired Knowledge & Skills

• Knowledge of company policies, procedures, and organizational structure

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Free counseling through the Employee Assistance Program
• Free, confidential financial tools and coaching with Goldman Sachs Ayco
• Valuable associate discounts on purchases, including food, travel, and technology
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program
• Industry-leading training programs and diverse career pathways for growth