Front End Lead (Full-Time) - Eataly Chicago

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledge Job Description The Front End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Dry Market Manager. Handles monetary transactions and performs advanced cashiering dutiesAssists in supervising the Front-End team to ensure optimal performance and guest experienceApproves voids, employee discounts, returns and exchangesProcesses and settles daily cash and credit transactions for all departmentsProcesses and prepares shipment of daily cash depositsDocuments and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departmentsProcesses and monitors currency orders to ensure that cash is always available for transactionsMaintains an accurate safe count along with daily operation and maintenance of a cash recycling machineOrders and monitors inventory of supplies needed for the Front EndDocuments, investigates, escalates and resolves employee or guest incidentsCoordinates catering sheets between multiple departmentsHandles online order fulfillment and delivery coordination using existing platformsPerforms other duties as required or assigned Qualifications 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferredAbility to handle money accurately and perform mathematical equationsIntermediate computer skills including e-mail and Microsoft OfficeBachelor’s Degree highly preferred Job Requirements Availability to work onsite with a flexible schedule often including weekendsAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Compensation Compensation for this position is USD $22.00-$24.00 hourly Additional Information Benefits and Perks Medical, Dental, Vision InsurancePaid Time OffPaid Parental LeaveRRSPFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.