FRONT END/CASHIER

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including opening/closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and knowledge of produce codes.
• Complete file‑maintenance log for price discrepancies.
• Maintain cleanliness of the checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow company initiatives.
• Verify all Electronic Article Surveillance (EAS) tags are deactivated or removed from products at point of sale.
• Respond to EAS pedestal activations and verify tag removal as necessary.
• Maintain all store accounting functions.
• Prepare bank deposits of excess funds (cash and checks).
• Open and close the Customer Service Desk.
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, and equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send and receive faxes.
• Administer lost and found.
• Run vendor reports.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, non‑confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Qualifications

• Minimum high school diploma or GED, or a combination of relevant education and experience.
• Six months cashier experience to work at the Customer Service Desk.
• Minimum age: 18 years (19 in Idaho; 19 in Alaska if selling tobacco).
• Ability to pass a drug test.
• Ability to work in a fast‑paced environment.
• Ability to work weekends regularly, any shift, and overtime as needed.
• Ability to organize and prioritize tasks/projects.
• Accuracy and attention to detail.
• Desired knowledge of company policies, procedures, and organizational structure.
• Related retail experience.

About Us

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today we proudly serve Metro Market customers in 16 stores throughout the state. As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose: to feed the human spirit. We strive to provide the ingredients you need to create your own recipe for success at work and in life, offering a supportive environment where caring, purpose‑driven individuals can grow.

Benefits

• Comprehensive healthcare coverage—including medical, dental, vision, and prescription plans—through company or collective‑bargaining agreements.
• Flexible scheduling for full‑ and part‑time roles with paid time off, holiday pay, and sick pay based on eligibility and length of service.
• Emotional and financial support via free counseling (Employee Assistance Program) and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Extensive growth opportunities through industry‑leading training programs and diverse career pathways.