FRONT END/CASHIER

About the Role

Assist customers and process sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops, and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at the point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary
• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks)
• Open and close the Customer Service Desk
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, and equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports

Qualifications

• Minimum High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months of cashier experience to work at the Customer Service Desk
• Minimum 18 years of age / 19 years of age in Idaho / 19 years in Alaska if selling tobacco
• Ability to pass a drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift, and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired Qualifications

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

Skills

• Ability to work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults