Front End Adjuster

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The adjuster is responsible for the investigation of coverage, liability, and damages, negotiating with claimants, attorneys, and other insurance carriers, through the life of the claim, with authority for settlement.

Responsibilities

• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility
• Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
• Manages a high call volume with exception communication and customer service skills
• Successfully works independently and in a team atmosphere.
• Skillfully adapts and uses critical thinking and problem-solving issues.

Requirements

• Minimum 1-2 years of call/contact center experience