Front End Adjuster

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Front End Adjuster to join our growing team in Dallas, TX.

Responsibilities

• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility.
• Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
• Manages a high call volume with exceptional communication and customer service skills.
• Successfully works independently and in a team atmosphere.
• Skillfully adapts and uses critical thinking and problem-solving skills.

Requirements

• Great customer service skills.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite and industry standard web applications.
• Ability to maintain a high level of confidentiality.
• Bilingual is a plus, not required.
• Service Advisor, Warranty, or Service Drive experience a plus.
• Basic mechanical knowledge of automotive systems.

Skills

• Customer service skills.
• Written and verbal communication skills.
• Microsoft Office Suite proficiency.
• Confidentiality skills.
• Language skills (bilingual).
• Service Advisor, Warranty, or Service Drive experience.
• Basic mechanical knowledge.

Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Additional Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.