Front Desk Wellness Sales Specialist

We're Not Just a Retreat

We're a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we're looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths.

Responsibilities

• Lead personalized consultations to understand each guest’s wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily Retreat operations including transactions, transitions, wellness therapies, and front desk excellence.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Qualifications

• 1-3 years of experience in sales, guest services, or a wellness-focused environment.
• Previous experience in membership sales is preferred.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources