Front Desk Support
About the role
Seeking Front Desk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well. The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting. The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested.
Responsibilities
- Answer incoming calls in a mental health agency
- Schedule clients in the Electronic Medical Record (Carelogic)
- Check clients in
- Gather client information
- Insurance verification
- Intake and new client set up
Qualifications
- Previous office experience in related field
- Intake experience preferred
- Experience with Health Insurance
- Compassionate and caring demeanor
- Ability to build interact with clients in a pleasant and professional manner
- Excellent written and verbal communication skills
- Ability to work independently and take direction
- Punctual/reliable
- Ability to handle multiple tasks at one time
- Computer skills a must
- Customer Service experience required
Benefits
- Competitive Salary
- Generous Paid Time off & Holidays
- Medical, Dental and Vision Insurance Coverage
- Career Growth
Schedule
Full-Time: Monday - Friday
Pay
Hourly Rate: $18.00