Front Desk Supervisor- Fairfield Inn & Suites: Belmont, NC
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks, and #11 for women.
About Us
From humble beginnings in 2006 to an enterprise driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority—people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton, and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results, and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic.
Responsibilities
- Responsible for the efficient and professional running of the front desk.
- Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
- Plan and conduct staff meetings on a regular basis.
- Constantly audit all desk work for accuracy and consistency.
- Coach and counsel staff when appropriate.
- Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
- Determine weekly schedule.
Requirements
- At least one year of experience as a front desk agent.
- One year of experience in a supervisory role.
Benefits
- Growth and development tools and access to learning.
- Robust PTO policies.
- Medical/Dental/Vision Coverage.
- 401k matching.
- Employee Assistance Program.
- Discounted products and services.
Midas Hospitality aims to competitively compensate associates and reward their contributions.