Front Desk Supervisor

Responsibilities

• Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
• Run the "perfect shift" by ensuring all checklist items are complete and standards are upheld.
• Supervise Front Desk staff and ensure adherence to brand standards.
• Oversee the department in the absence of the Department Manager.
• Perform hourly tasks and operate equipment as needed, while assisting with new associate training and cross-training.
• Handle additional responsibilities as assigned to maintain smooth operations.

Requirements

• An outgoing personality and positive attitude.
• Adaptability and the ability to work in a fast-paced environment.
• Hospitality experience preferred but not required.