Front Desk Supervisor

Position

The Front Desk Supervisor

About the Role

Stockholm Family Residence is a transitional family shelter where residents learn essential skills to meet daily challenges. This position oversees the front desk operations and ensures compliance with policies and procedures.

Responsibilities

• Directs all front desk staff activities
• Ensures proper documentation of front desk activities
• Provides emergency assistance to residents as needed
• Supervises incident management system
• Maintains building safety
• Conducts rounds at the residence as assigned

Requirements

• High school diploma or GED preferred
• One year of relevant experience in a similar social services setting
• Good interpersonal skills and basic computer knowledge
• Certifications required upon hire: Security License, Fire Guard (F-80)
• Certifications required within 90 days of hire: CPR/First Aid, Fire Guard (F-02)

Qualifications

• None specified

Skills

• Strong leadership and communication skills
• Basic computer proficiency
• Ability to handle emergencies
• Attention to detail

Benefits

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retail Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Pay

N/A

Schedule

N/A

Benefits

N/A

Contact

To learn more about our staff, culture, and much more, visit our website: https://www.voa-gny.org/our-staff-and-culture/

For Equal Opportunity Employer/Vets/Disabled/Other Protected Categories information, visit our website: https://www.voa-gny.org/

To apply, please visit our website and follow the application instructions.