Front Desk Sales Associate – Norwalk, CT (Multi Clinic Network)

About the role

The Joint Chiropractic is seeking a dynamic Wellness Coordinator to join our team in Norwalk. This position involves greeting patients, managing clinic operations, and promoting our services.

Responsibilities

• Greet patients and manage check-in/out processes
• Maintain a clean, welcoming clinic environment
• Explain subscription models and wellness packages to new patients
• Manage walk-in traffic to ensure efficient patient care
• Handle phone inquiries and manage patient records with accuracy
• Process payments accurately
• Owning social media accounts and participating in local events

Requirements

• High energy and passion for health and wellness
• Outgoing personality and ability to build rapport with patients
• Excellent communication skills, both verbal and written
• Confidence in sales and education abilities
• Ability to multitask and remain calm under pressure
• Proficiency with technology and basic office software
• Bilingual in Spanish/English is a plus
• Knowledge of or experience with chiropractic care benefits is a plus

Qualifications

• Part-time schedule: 16–40 hours/week (with at least some Saturdays required)
• General clinic hours: Monday–Friday: 10 AM–7 PM, Saturday: 10 AM–5 PM

Skills

• Communication skills
• Sales aptitude
• Multi-tasking ability
• Reliability
• Tech-savvy
• Bilingual (Spanish/English)

Benefits

• Competitive pay: $19-$20/hour base plus performance-based incentives/bonuses
• 401K available
• Free or discounted chiropractic care

Pay

• $19-$20/hour base

Schedule

• Part-time: 16–40 hours/week
• General clinic hours: Monday–Friday: 10 AM–7 PM, Saturday: 10 AM–5 PM