Front Desk / Sales Associate (Coral Gables)

About the role

The Front Desk / Sales Associate assists the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing exceptional customer service to current members.

Responsibilities

• Execute sales process of lead generation, follow up, and close
• Carry out tours of the facility while establishing a relationship and targeting individual’s goals and needs
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Absorb and develop selling skills
• Process accurate cash and credit card transactions
• Follow up & follow through activities with prospective clients
• Input inventory for retail clothing and other items
• Attend and complete all relative training programs
• Take pictures for social media platforms
• Light cleaning of the retail area, studio, and restrooms
• Other duties as assigned

Qualifications

• Excellent sales, communication, and customer service skills required
• Warm welcoming and engaging personality
• Ability to build strong customer relationships
• Goal-oriented with an ability to achieve sales in memberships, retail, and private training
• Self-motivated and takes initiative
• Ability to learn and use the ClubReady software system
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Strong organizational and multi-tasking skills
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• High school diploma or equivalent required
• Authorization to work in the United States required

Perks

• Huge opportunities for growth within the studios including additional sales and management positions
• Rumble Membership
• - Access to our 10+ partner discounts
• - Discounted Rumble Boxing merch!

Company Overview

Rumble is a Premium Indoor Boxing™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment. We are an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. No matter where you are in your fitness journey, Rumble will elevate your fitness.