Front Desk Representative (Sunday-Thursday)

About the role

The Front Desk Representative @ Balfour Louisville provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community.

Responsibilities

• Monitor residents and guests coming in and out of the community
• Aid residents with requests as needed
• Answer incoming calls
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel

Requirements

• Bring a smile to work every day
• Have excellent customer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• High school diploma or GED preferred
• Senior Living experience a plus
• Hotel experience a plus
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Qualifications

• Ability to pass a drug screen
• Job-specific physical exam
• TB test
• Background check

Skills

• Customer service skills
• Technology proficiency (Microsoft Office applications, internet-based and custom applications)
• Flexibility with scheduling

Benefits

• Competitive pay: $17.50-$18/hr
• Healthcare benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid time off
• Rewards and bonus opportunities
• Continuous training and growth opportunities

Pay

$17.50-$18/hr

Schedule

Sunday-Thursday 3pm-11pm